Cookies

We use Google Analytics to monitor the use of SootyPaws.co.uk so that we can get a better understanding of how the site is used as a whole, what’s working and what isn’t.

We do not collect any personally identifiable information, nor do we re-sell any of the information that we collect.

To function, Google Analytics sets a cookie up on your computer or device. This cookie is a small text file containing a random number assigned to your device. Analytics uses cookies to build up a sense of how the site is used by visitors.

No personally identifiable information is transmitted or stored, and we do not collect User IDs, IP addresses or other pseudonymous identifiers.

Booking form and data usage

When you fill out the booking form, we only use the information that you submit to contact you directly. We do not store or re-sell that information.

When you first come in to our Salon, we’ll take you through our formal booking process where you can give your express wishes on how your data is used.

Under the new General Data Protection Regulation 2018 (GDPR) and Fair Processing Notice, SootyPaws uses your personal information to;

• Provide yourself and your dog with the correct care, grooming process and products and services.
• To comply with the law and maintain its legal obligations, (including but not limited to the reporting of suspected contagious
  disease and accident incidents).
• To contact you regarding your appointment arrangements, collection times and any other duty of care matters whilst your pet is in the salons care.
• To safeguard your dogs well-being, in some cased your own and pets personal details will be shared with your own or SouthMoor vets, should the instance arise where your dog requires medicating or medical attention whilst being groomed.
  To meet regulatory and audit requirements by local authorities, the Pet Federation Industry and UK legislation.

The types of personal data we collect and use;

• Full name, home address, home and mobile telephone numbers, email address, your dogs name, age, breed type, vaccination details, health history, grooming history, grooming behaviour, if microchipped and insured, vets name, full contact details.

Your data is not shared with the salons suppliers or third party suppliers for marketing purposes.

Questions or data requests

If you have any questions about our policies please contact us at: louise@sootypaws.co.uk, or in writing at: SootyPaws, Prospect Hill, Slapton, TQ7 2PN